FAQ

Here are some of my most commonly asked questions:

1. How long does shipping take?
- Within Canada, typically a week to 10 days, but this is highly dependant on the time of year so I'm unable to make any delivery promises. To save on shipping, we use Canada Post regular mail so each wood-slice is only $3 to ship anywhere in Canada and the US.
If you're in a pinch and would like to opt for tracked, expedited shipping - shoot me a mesasge and we'll make some arrangements. 

2. Are these made with chalk markers/paint? 
- The first few I made were with paint markers, but I had concerns about the lettering discolouring or cracking over time. The designs you see are all my own, but I cut them out of premium-grade vinyl so the lettering should last a lifetime with indoor use. I use only highest quality Oracle vinyl and personally make each ornament by hand, including handpainting the background with non-toxic matte acrylic paint.  

3. How long will a custom ornament take?
- It depends on the complexity of your design, but most custom orders will be done and shipped within a week. 

4. Can I get the background in red or blue (or other colours)?
- Unfortunately no. As a one man operation, in order for me to keep inventory and style consistent, I've chosen a popular neutral chalkboard look. I may release limited edition colour combinations at a later date. 

If you don't find your answer here, please feel free to email me at hello@chalkandawe.co (*please note that it's .co)